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Ascend Pilot FAQs

With the unique structure of our line of credit, you can borrow up to the full cost of the remainder of your training. You will not need to reapply (assuming there are no significant changes to the borrower or co-borrower credit scores). Simply request additional funds (called a "draw") for the amount you wish to have disbursed to your school (based on your school's certified amount - read more below).

Funds are disbursed to your school based on the school's disbursement cycle. You will request the specific draw amount from your line of credit as needed.

The maximum loan amount will be the certified need determined by your training organization, up to $80,000. IMPORTANT: Please note that the maximum co-borrower aggregate amount for borrowing (across multiple lines of credit for multiple borrowers) is $80,000. 

Please visit our eligibility page.

No. This line of credit does not have origination or other application fees. In addition, there are no prepayment fees.*

*See rates page for additional information, repayment examples, and important disclosures.

When you first complete the application, your line of credit amount will prefill. This amount is based on your program's cost of attendance. 

You will need to select a loan amount, which is the amount you personally need to borrow. You will be able to request additional funds from your line of credit (called a "draw"), up to your line of credit amount (subject to annual credit review). Please note that draws can never exceed your training organization's cost of attendance for the specified program.

Some borrowers have additional funds they will contribute out of pocket. For example, your program may certify $10,000, but you only need to borrow $5,000 because you have other funds (such as savings) to pay the remaining cost.

Yes. You must be accepted in a flight training program to be eligible.

In order to fund the loan, the borrower must be a member of the credit union prior to applying.

We partner with the credit bureaus to provide a secure form of identity verification. By validating your identity through this process, we can forego extra identity verification in many cases.

A borrower is not required to apply with a co-borrower. However, applying with a credit worthy co-borrower may improve a borrower's chance of meeting the credit union's approval criteria and potentially qualify for the line of credit at a lower interest rate.

A co-borrower release option is available to credit worthy borrowers who make 48 consecutive on-time payments during the principal and interest repayment period, and meet additional requirements (such as salary and debt-to-income ratio). You must apply and be approved for this option after the 48 month period. Other terms and conditions may apply, and option may be revoked or modified without notice.

No. Loan funds are disbursed directly to your training organization.

Each program processes refunds in excess of their costs differently. If you requested funding to cover miscellaneous expenses, please check with your training organization to find out their specific procedure for refund issuance.

Though you requested a particular loan amount, your training origanization might have certified your loan for a lesser amount. The process of certification allows your program to have control over your loan amount and when the loan funds (disbursement date).

Depending on the timing of your request, we may be able to accommodate your request. Please call our call center at 844-654-5659 to discuss your options. When necessary, we may have you contact the training organization.

During peak loan season (July through September), please allow 35-40 business days from the time you submit your completed loan documents. During non-peak season, please allow 10 to 15 business days from the time your completed loan application has been submitted.

Though your loan may be processed, it is up to the training organization to "certify" your loan. Certification involves selecting a disbursement date and loan amount for your loan. The training organization has the final say on when your loan disburses and in what amount.

Please let your program contact know that you have been approved for a loan. If the training organization requires proof that you are approved for the loan, ask them which documents they require for proof that the loan is in process. If necessary, ask them how they manage late fees and if they can be waived.

You can safely and securely upload images of your loan documents directly to Loan Processing by logging into your existing application.

Email is not a secure method of transmission and we do NOT support emailing as an option. Please login to your existing application to upload documents securely.

University Accounting Service (UAS) will service your loan. Once your loan has been disbursed or entered repayment, you may contact UAS with questions at 877-530-9782.

Please log in to your account. You may also contact UAS at 877-530-9782.

Please log in to your account or contact UAS at 877-530-9782 to set up automatic debit for your student loan payments.

You may choose to make interest-only payments while in flight training; defer both principal and interest payments until 24 months after graduation; or make full payments while in flight training. If you defer both principal and interest payments during training, interest begins accruing at disbursement and will be capitalized when you enter repayment.

To change your repayment option, please contact UAS directly at 877-530-9782 to discuss your options.

The repayment term is 15 years if your principal balance at repayment is $50,000 or less, and 20 years if your principal balance at repayment is more than $50,000.

Please log in to your account to view your payments or contact UAS at 877-530-9782.

You will be assessed a late fee if your payment is not made on time. Please log in to your account or contact UAS at 877-530-9782 to make a payment.

Graduated Repayment is repayment of principal and interest using an extended amortization period intended to lower the monthly payment amount, after which payments are higher and based on the remainder of original term. 

Payments are due in accordance with your repayment schedule. If you are unable to make a scheduled payment, you must contact the loan servicer (UAS) at 877-530-9782 before the payment due date to determine if alternate arrangements can be made.

No. You can pay off your loan at any time, even if you're still in training.

Depending on the interest you paid over the prior year, your document will be mailed by the loan servicer. You may also access these documents by logging into your account or contact UAS at 877-530-9782.

You can re-apply for the loan with a different co-borrower. Call the credit union at 844-654-5659 to inquire about underwriting criteria.

If you no longer qualify for the loan, you should speak directly with your program contact. They will offer additional funding guidance.

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